No, our theme licences are NOT subscription-based. They’re perpetual to the specific Moodle theme version.

For example, if you bought a theme license for Moodle 5.0, your license is valid for Moodle version 5.0 forever. You can use the theme on a Moodle 5.0 site as long as you like. You will also get free theme updates (incl. bug fixes and improvements) and support for Moodle 5.0.

If you’d like to upgrade your Moodle site from version 5.0 to a higher version in the future (eg. Moodle 5.1) you will have the option to upgrade your current theme license. A small license upgrade fee will apply so you don’t need to pay for the full license price for a higher version again.

Upgrading is completely optional and you can choose when to upgrade. Our flexible pricing model allows your organisation to “Pay As You Need“. Most of our customers upgrade their Moodle sites and themes every 1-3 years.

Once installed you can go to the theme settings page to configure the theme: Site administration > Appearance > Themes > lumo

You probably need to purge the Moodle cache. If purging the cache doesn’t work please try the steps list in this tutorial.

You need to replace the whole theme folder with the new one to ensure you don’t miss any changes. Also remember to purge the Moodle cache to see all the changes. Learn more

No, you won’t. All of your theme configurations are safely stored in your database so you won’t lose anything.

Please email us at elearning@3rdwavemedia.com with your Moodle version/build and theme version so we can investigate and fix the bug/issue for you asap.